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8 Lesser Known Mistakes That Could Hinder the Growth of Your Ecommerce Business
John DOZ
This is an article by Catalin. He is the founder of Ecommerce Platforms and Web App Meister. He’s a design enthusiast and loves matcha, and is uber passionate about blockchain technology and travel. Starting an ecommerce Business is a lot...
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7 Outstanding Tips to Help Boost Your Dental SEO
John DOZ
This is a guest post by David Wicks. He is a freelance content writer. He has written many good and informative articles on Technology, Fashion, Health, Travel, etc. He has great experience in the field of writing. You can find...
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Backchannel Marketing: From Classroom to Boardroom
Jennifer Orth-Veillon
We all know the proverbial non-verbal signs—head nods,yawns, wide smiles, diverted eyes. After spending hours preparing your perfect presentation,creating exciting visuals, and working on your voice projection, ever wonder if people listening or reading your pitch or proposal are really...
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Make Your Customers Fall in Love with You
Dylan Kissane
All this week on The DOZ Blog we’re celebrating love. It’s nearly Valentine’s Day so we’re in the mood for roses, chocolates, candlelit dinners, and romance generally – who isn’t, right? But we also want to share the love, and...
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Powerful Ways to Guarantee Kick Ass Customer Service
Dylan Kissane
Susanna Walsh is head of customer support at Shippo, a shipping API & app for creating shipping labels. Shippo’s technology connects e-commerce SMBs, marketplaces, and platforms to multiple shipping carriers and offers heavily discounted shipping rates. At Shippo, our customers...
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Mayday: Amazon and Customer Service as Marketing
Dylan Kissane
It’s May 1st – May Day, as it is know in much of the world – but this post isn’t about welcoming spring, dancing around poles, or taking to the street to demand worker’s rights. It’s also not about that...
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How To Leave Your Customers Happy and Begging for More
Dylan Kissane
Attracting potential customers is a marketing challenge, converting those potential customers into buyers is a sales challenge, and having those customers return is a challenge facing any service provider. Here at DOZ we’ve published plenty on attracting customers and there...
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Social media: the new customer service
John DOZ
What are you doing when you have a problem with a product? A few years ago, your first reflex would be to call the hotline. Now, people go online to find a solution. What are the opportunities for companies? Is the...